Pallet Repair

Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60.

Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.

Same-day shipping in our Southeast/Mid-Atlantic core (FL, GA, AL, TN, MS, SC, NC, KY, VA) and scheduled weekly delivery elsewhere. Express options available for Valley Park rush orders. Quote response under 2 business hours, dispatch within hours of order confirmation.

BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery.

Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Required for international shipments to all WTO member countries. Common for Valley Park customers with port access via Missouri's major export gateways.