The complete vendor evaluation framework: 100 weighted criteria across pricing, quality, compliance, service, sustainability, and financial stability.
Quick Reference
- Pricing: 25 points (volume tier, lumber index hedging, multi-year contract, standing-order)
- Quality: 20 points (NWPCA grading, ASTM D1185, kiln-drying, sealed deck)
- Compliance: 25 points (FSMA, FSMA Section 204, ISPM-15, GDP, ISO 22000, GFSI, FSC, EUDR)
- Service: 15 points (sub-2-hour quote, same/next-day delivery, account manager, KPI dashboard)
- Sustainability: 10 points (recycling rate 95%+, FSC chain-of-custody, EPA SMM)
- Financial Stability: 5 points (D&B 80+, insurance, banking references)
Scoring Framework
| Section | Points | Weight |
|---|---|---|
| Pricing | 25 | 25% |
| Quality | 20 | 20% |
| Compliance | 25 | 25% |
| Service | 15 | 15% |
| Sustainability | 10 | 10% |
| Financial | 5 | 5% |
| Total | 100 | 100% |
Pricing Criteria (25 points)
Volume tier transparency at 50/500/1,000/5,000/10,000+ thresholds (5pts)
Lumber index hedging via standing-order or multi-year contract (5pts)
Multi-year contract option with annual escalator capped at lumber index +2-3% (3pts)
Standing-order discount progression 15-25% off spot (5pts)
ISPM-15 stamping itemized cost (+$0.85-1.10) clearly disclosed (2pts)
Payment terms Net 30/45/60 with no early-pay discount expectations (2pts)
Force majeure pricing protection in contract (2pts)
Forward pricing for budget planning (1pt)
Quality and Compliance Criteria (45 points combined)
NWPCA member directory verification (5pts)
ASTM D1185 dynamic, static, racked load testing on file (5pts)
Kiln-drying validation per FSMA Sanitary Transportation (5pts)
Sealed deck options for liquid-prone applications (5pts)
FSMA Section 204 GS1 SSCC barcoding capability (effective Jan 2026) (8pts)
ISPM-15 IPPC stamping at ALSC-accredited facility (5pts)
GDP-compliance for pharmaceutical (5pts)
ISO 22000 / GFSI Benchmarked Schemes alignment for food (5pts)
FSC chain-of-custody for ESG-aligned operations (3pts)
EUDR compliance for EU shipments (effective Dec 2025) (4pts)
Service Criteria (15 points)
Sub-2-hour quote response during business hours (3pts)
Same/next-day delivery in core markets (3pts)
Dedicated account manager for 5,000+ unit annual commitments (2pts)
KPI dashboard with on-time delivery, accuracy, damage rate (2pts)
Quarterly business reviews and annual contract review (2pts)
Sub-24-hour issue resolution SLA (2pts)
Multiple regional dispatch facilities for redundancy (1pt)
Sustainability Criteria (10 points)
Recycling rate 95%+ per NWPCA member surveys (3pts)
FSC chain-of-custody coverage percentage (2pts)
EPA SMM hierarchy alignment documentation (2pts)
Embodied carbon tracking per pallet (1pt)
EUDR compliance for EU shipments (1pt)
Renewable energy at manufacturing facility (1pt)
Financial Stability Criteria (5 points)
D&B Paydex score 80+ (1pt)
Insurance certificates: $2M+ GL, product liability, workers comp (2pts)
Banking references and financial statements (1pt)
No material defaults or insolvency events (1pt)
Companion Resources
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