Pallet Pickup Service

Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Required for international shipments to all WTO member countries. Common for New Hope customers with port access via Kentucky's major export gateways.

Yes. We deliver to every commercial address in Kentucky, with same-day shipping standard in our Southeast/Mid-Atlantic core and scheduled weekly delivery elsewhere. New Hope-area accounts are typical - submit a quote with your dock location and we route accordingly.

Same-day shipping in our Southeast/Mid-Atlantic core (FL, GA, AL, TN, MS, SC, NC, KY, VA) and scheduled weekly delivery elsewhere. Express options available for New Hope rush orders. Quote response under 2 business hours, dispatch within hours of order confirmation.

Yes. Standing-order programs for New Hope operations running 500+ pallets/week lock in tiered pricing, reserve delivery slots, and run on autopilot in the background. Custom contract terms available for accounts running 2,000+/week.

Yes. We buy back used pallets from New Hope collectors, recyclers, and warehouses - 250-pallet minimum per load, single-size only (no mixed-size loads). Fast ACH payment, typically same-day or net-7 depending on volume. Pickup arranged on standard outbound delivery routes.