Pallet Repair

Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.

BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery.

Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Required for international shipments to all WTO member countries. Common for Hood River customers with port access via Oregon's major export gateways.

Same-day shipping in our Southeast/Mid-Atlantic core (FL, GA, AL, TN, MS, SC, NC, KY, VA) and scheduled weekly delivery elsewhere. Express options available for Hood River rush orders. Quote response under 2 business hours, dispatch within hours of order confirmation.

Yes. We buy back used pallets from Hood River collectors, recyclers, and warehouses - 250-pallet minimum per load, single-size only (no mixed-size loads). Fast ACH payment, typically same-day or net-7 depending on volume. Pickup arranged on standard outbound delivery routes.