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Pallet Quality Inspection Protocol

Standard 12-point quality inspection protocol for incoming pallets. United States Pallets supplies new, recycled, custom, and ISPM-15 heat-treated pallets to commercial buyers in all 50 states, with a 50-pallet minimum order and a written quote target of under 2 business hours.

Resource: Procurement Playbook

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Standard 12-point quality inspection protocol for incoming pallets.

Pallet delivery dry van loaded for corridor freight

Visual Inspection

Verify NWPCA grade (A, B, C, scrap). Check for broken/missing components, protruding nails/screws, splinters, mold, contamination, oil/grease residue.

Dimensional Verification

Measure dimensions per spec (e.g., 48x40 +/- 0.25"). Verify entry pattern (4-way clearance).

Load Rating Verification

Cross-reference ASTM D1185 cert. Spot-test 5% sample for rated load capacity.

Treatment Verification

For kiln-dried: verify <15% MC via moisture meter. For ISPM-15: verify IPPC stamp (country code, facility code, HT).

Documentation Audit

Confirm shipment matches PO: quantity, grade, treatment, dimensions. Verify NWPCA cert, ASTM cert, ISPM-15 stamp documentation.

Reject Process

Document rejected pallets with photos. Notify supplier within 24 hours. Coordinate replacement or credit per contract terms.

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