40-point onboarding checklist for new pallet suppliers: contract, documentation, KPI setup, communication.
Get a Price →40-point onboarding checklist for new pallet suppliers: contract, documentation, KPI setup, communication.
Master service agreement (MSA), statement of work (SOW), pricing schedule, KPI/SLA addendum, force majeure clauses, exit clauses, intellectual property terms, confidentiality.
Insurance certificates ($2M GL, product liability, workers comp, auto), FSMA Sanitary Transportation cert, ISPM-15 ALSC-accredited facility cert, FSC chain-of-custody (if applicable), W-9.
EDI/ERP integration setup, PO routing, invoice format, payment terms (Net 30 standard), delivery instructions, dock access procedures.
On-time delivery (target 98%+), order accuracy (target 99%+), damage rate (target <0.5%), invoice accuracy (target 99%+), responsiveness (sub-2-hour quote response standard).
Dedicated account manager assigned, weekly operational call (first 90 days), monthly KPI review, quarterly business review, annual contract review.
Yes. We deliver to every commercial address in United States, with same-day shipping standard in our Southeast/Mid-Atlantic core and scheduled weekly delivery elsewhere. national-area accounts are typical - submit a quote with your dock location and we route accordingly.
Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Required for international shipments to all WTO member countries. Common for national customers with port access via United States's major export gateways.
Yes. Standing-order programs for national operations running 500+ pallets/week lock in tiered pricing, reserve delivery slots, and run on autopilot in the background. Custom contract terms available for accounts running 2,000+/week.
Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60.
Local United States suppliers offer geographic proximity. United States Pallets offers nationwide sourcing depth, multi-grade inventory always in stock, sub-2-business-hour quote response, audit-ready documentation, and standing-order automation that local yards typically don't match.
Sub-2-hour response.
FSMA Section 204 traceability supported on every food-grade load; pallet ID linked to the lumber lot, kiln batch, and dispatch ticket in our chain-of-custody database.
FAA Part 121 air-cargo operations at MIA, MCO, and TPA require flame-retardant treated pallets for in-cabin loads; we maintain Class A flame-rated stock for forwarder accounts.
Plant City packing operations subject to USDA Marketing Order 905 require pallet markings traceable to the originating farm; we apply per-load barcode tags integrated with the Florida Tomato Committee compliance system.
Standard 48x40 GMA pallets feature 5/8 inch deck boards with a 4-board face pattern; bottom configuration is 3-board for four-way fork entry; nail pattern uses 2.5 inch screw-shank galvanized fasteners.
Recycled-Grade B pallets meet structural spec but may have up to 2 replaced deck boards; suitable for industrial loads outside food/pharma; price point 30-40% below new GMA.
Dry-van loads handle weather-sensitive pallet stock and food-grade freight; sealed loads with bill-of-lading documentation; supports DOT-required commercial routing.
Manufacturing customers running JIT (just-in-time) lines require pallets delivered to specific dock doors on 2-hour windows; we offer GPS-tracked delivery with 15-minute arrival ETAs.
Buyback pricing for returned pallets: $3-5 per Grade A unit; $1-2 per Grade B; minimum 50-pallet pickup; integrated with our recycling stream for sustainability accounting.
Pallet pooling reduces lifecycle waste 40-60% vs single-use models; our pool program manages inventory between participating customers with quarterly reconciliation.
National vendor pool. Full product mix on one PO. Standing weekly programs for enterprise buyers. Text or call (321) 917-5738 for fastest response.