Block Pallets New Britain, CT

Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60. ACH transfer is the preferred way to pay invoices, wire transfer is accepted for large orders, and pallet buy-back proceeds can be paid by ACH or applied as credit against new pallet purchases.

Same-day shipping in our Southeast/Mid-Atlantic core (FL, GA, AL, TN, MS, SC, NC, KY, VA) and scheduled weekly delivery elsewhere. Express options available for New Britain rush orders. Quote response under 2 business hours, dispatch within hours of order confirmation.

Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Generally required for any solid wood pallet crossing an international border. Common for New Britain customers with port access via Connecticut's major export gateways. Heat treatment brings the wood core to at least 56C (132.8F) for 30 continuous minutes, and the IPPC mark must appear on two opposite sides of each pallet.

Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.

BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery. Heat-treated pallets carry the IPPC mark applied under a USDA APHIS registered heat-treatment program, and new 48x40 GMA stock is built to the NWPCA Uniform Standard, so receiving teams can match each load to its paperwork.