Real humans read every request · typical reply in 2 hours · All 50 states. Standing weekly programs. Same-day dispatch in most major metros.
United States Pallets delivers custom wood pallets to Carmel, Indiana businesses (Hamilton, pop 99,757). 50-pallet minimum, scheduled delivery, full documentation. United States Pallets supplies new, recycled, custom, and ISPM-15 heat-treated pallets to commercial buyers in all 50 states, with a 50-pallet minimum order and a written quote target of under 2 business hours.
Get a Price →Whether you're operating a single Carmel warehouse or a multi-site network across Indiana, the Custom Wood Pallets requirements are the same: consistent grade, on-time delivery, accurate count, and clean paperwork. United States Pallets built our Custom Wood Pallets program around exactly that profile of customer.
Whether you're operating a single Carmel warehouse or a multi-site network across Indiana, the Custom Wood Pallets requirements are the same: consistent grade, on-time delivery, accurate count, and clean paperwork. United States Pallets built our Custom Wood Pallets program around exactly that profile of customer.
Damage handling without friction: damaged units flagged at receipt are credited on the next invoice or replaced on the next outbound load to Carmel. Document damage with photos at receipt and the credit/replacement happens automatically - no multi-week dispute resolution, no requiring buyers to file damage claim forms, no penalty for flagging issues.
Unlike regional yards that quote in days, United States Pallets quotes in 2 business hours. Unlike national networks that minimum out at 1,000+ pallets per order, USP starts at 50. Unlike vendors that charge for documentation, USP includes BOL, IPPC, treatment certificates, and batch records on every load by default.
BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery. Heat-treated pallets carry the IPPC mark applied under a USDA APHIS registered heat-treatment program, and new 48x40 GMA stock is built to the NWPCA Uniform Standard, so receiving teams can match each load to its paperwork.
Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60. ACH transfer is the preferred way to pay invoices, wire transfer is accepted for large orders, and pallet buy-back proceeds can be paid by ACH or applied as credit against new pallet purchases.
50 pallets per order minimum on buy-side. Sell-side (buyback) minimum is 250 pallets per single-size load. Volume tiers kick in automatically as cumulative monthly volume increases - 500+/week accounts qualify for standing-order programs with reserved delivery slots. Single-pallet orders are not available, so buyers who need fewer pallets usually start with recycled Grade B stock, the lowest-priced published tier. Quotes are requested through the intake form.
Yes. We buy back used pallets from Carmel collectors, recyclers, and warehouses - 250-pallet minimum per load, single-size only (no mixed-size loads). Fast ACH payment, typically same-day or net-7 depending on volume. Pickup arranged on standard outbound delivery routes. Pallets must be in sellable condition, and the per-unit price depends on grade, size, and condition. Request a sell-back quote through the intake form with an estimated count and photos.
Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.
Response under 2 business hours.
Kiln-dried hardwood meets NWPCA Uniform Standard for Wood Pallets; moisture content verified <19% at dispatch, blade-cut deck boards, no visible bark.
Dry-van loads handle weather-sensitive pallet stock and food-grade freight; sealed loads with bill-of-lading documentation; supports DOT-required commercial routing.
Drop-trailer programs maintain a customer-dedicated 53-foot trailer on-site; we swap full-for-empty on a scheduled 24/48/72-hour rotation; preferred for high-throughput dock operations.
Pallet weight: new GMA averages 38-42 lb per unit; recycled Grade A averages 35-39 lb; lighter chemical-industry 40x40 pallets weigh 28-32 lb; freight estimation should use 40 lb/pallet for inbound planning.
Custom 42x42 pallet builds use 7/8 inch deck boards for telecommunications-equipment loads; nail-pattern density doubled to handle 5,000 lb static load; runner spacing optimized for 4,000 lb-capacity narrow-aisle reach trucks.
Flatbed delivery handles oversized loads or pallets with overhanging product; tarping included; preferred for export crates and bulk lumber shipments.
Citrus packers in Indian River County require Florida-specific phytosanitary documentation per USDA Marketing Order 905; we provide the documentation on every load.
Delivery freight runs $250-450 per truckload (53-foot) within 75 miles of a yard; longer hauls priced at $2.50-3.50 per loaded mile; flatbed loads premium 10-15%.
Carbon footprint per delivered pallet (cradle-to-gate, including 75-mile delivery): new GMA ~21 kg CO2e; recycled Grade A ~7 kg CO2e; custom builds vary by spec.