Pallet Disposal

Yes, with ISPM-15 heat-treated pallets carrying IPPC stamps and full ISPM-15 documentation. Required for international shipments to all WTO member countries. Common for East Canaan customers with port access via Connecticut's major export gateways.

Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.

Yes. We deliver to every commercial address in Connecticut, with same-day shipping standard in our Southeast/Mid-Atlantic core and scheduled weekly delivery elsewhere. East Canaan-area accounts are typical - submit a quote with your dock location and we route accordingly.

Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60.

50 pallets per order minimum on buy-side. Sell-side (buyback) minimum is 250 pallets per single-size load. Volume tiers kick in automatically as cumulative monthly volume increases - 500+/week accounts qualify for standing-order programs with reserved delivery slots.