Pallet Logistics

50 pallets per order minimum on buy-side. Sell-side (buyback) minimum is 250 pallets per single-size load. Volume tiers kick in automatically as cumulative monthly volume increases - 500+/week accounts qualify for standing-order programs with reserved delivery slots.

Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.

Yes. We buy back used pallets from Bon Aqua collectors, recyclers, and warehouses - 250-pallet minimum per load, single-size only (no mixed-size loads). Fast ACH payment, typically same-day or net-7 depending on volume. Pickup arranged on standard outbound delivery routes.

Same-day shipping in our Southeast/Mid-Atlantic core (FL, GA, AL, TN, MS, SC, NC, KY, VA) and scheduled weekly delivery elsewhere. Express options available for Bon Aqua rush orders. Quote response under 2 business hours, dispatch within hours of order confirmation.

BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery.