Quick Answer: The pallet pickup process involves: scheduling, generator stages used pallets, recycler pickup truck collects, sortation by NWPCA grade, repair/resale or scrap processing.
Detailed Answer
Steps: (1) generator schedules pickup; (2) stages used pallets in designated area; (3) recycler truck arrives with pickup form; (4) loads pallets and signs receipt; (5) recycler sorts by grade; (6) generator paid per buy-back rate.
Sources
- NWPCA
- 48forty
- USP buyback
Companion Resources
Can national customers run a buyback program alongside their pallet purchases?
Yes. Backhaul logistics are coordinated on outbound delivery routes - empty or non-spec pallets get picked up on the return leg of new pallet deliveries. Per-pallet freight cost on the backhaul approaches zero for accounts running both new-pallet purchase + buyback simultaneously.
What credit terms does United States Pallets offer national customers?
Net-30 credit terms standard after the first 1-3 prepaid or COD loads while credit is being established. Submit a credit application with three trade references; approval typically processes within 48 hours. Volume accounts can negotiate net-45 or net-60.
Does United States Pallets buy back used pallets in national?
Yes. We buy back used pallets from national collectors, recyclers, and warehouses - 250-pallet minimum per load, single-size only (no mixed-size loads). Fast ACH payment, typically same-day or net-7 depending on volume. Pickup arranged on standard outbound delivery routes.
What documentation accompanies pallet answer loads?
BOL, packing list, grade certifications standard. Heat-treated loads add IPPC stamps and ISPM-15 documentation. Pharma-grade loads add batch records. Food-grade loads add FSMA Sanitary Transportation Rule certifications. All documentation ships electronically before delivery.
What's the minimum order quantity for pallet answer?
50 pallets per order minimum on buy-side. Sell-side (buyback) minimum is 250 pallets per single-size load. Volume tiers kick in automatically as cumulative monthly volume increases - 500+/week accounts qualify for standing-order programs with reserved delivery slots.
