Amazon FBA pallets must meet Amazon Fulfillment Center receiving specifications.
Detailed Definition
Amazon publishes pallet requirements for shipments sent to its fulfillment centers, and they change from time to time. Its guidance has called for 40 by 48 inch, four-way access wooden pallets meeting the GMA standard at B grade or better, with height and weight limits and specific labeling. FBA pallets carry Amazon-generated pallet labels and box labels created in Seller Central. Shipments that do not meet the rules can be refused or charged. Always check Amazon's current fulfillment center requirements before building loads.
Building a pallet for an Amazon facility
Typical requirements include a sound 48x40 pallet with no broken boards, cartons that do not overhang the pallet edges, stable stacking, and stretch wrap that holds the load together. Amazon sets limits on overall height and weight per pallet and on how loads are stacked in the trailer. Because these numbers are updated, take them from Seller Central for each shipment rather than from old checklists.
Labels and paperwork
- Box labels on each carton, generated in Seller Central
- Pallet labels on each side of the pallet, also generated for the shipment
- A bill of lading and appointment for less-than-truckload or full truckload deliveries
Amazon Vendor Central shipments for retail purchase orders follow different rules, which may include ASN and SSCC label requirements. Do not assume FBA and vendor rules are the same.
Common reasons for problems
Damaged or wrong-size pallets, overhanging cartons, mixed shipments without proper labeling, and loads that exceed height or weight limits are frequent causes of delays or refusals.
Delivery appointments and carrier options are also managed through Amazon's systems, so confirm them for each shipment before booking the truck, and keep proof of delivery in case of receiving disputes.
Authoritative Sources
- Retail Industry Leaders Association (RILA): the trade association representing large US retailers.
Related Glossary Terms
Frequently Asked Questions
Do Amazon FBA pallets have to be Grade A?
Amazon's published guidance has referred to GMA-standard 40 by 48 inch wooden pallets of B grade or better, rather than requiring Grade A. Since grade terms vary by supplier, ask for pallets with no broken or missing boards and good four-way access. Requirements can change, so confirm the current specification in Seller Central before shipping.
Can I use plastic or pooled pallets for Amazon shipments?
Amazon's guidance has focused on standard wooden pallets, and policies on pooled rental pallets such as CHEP and on plastic pallets have changed over time. Pooled pallets sent to a facility may not be returned to you, which can create rental charges. Check Seller Central for current rules before using anything other than a standard wooden pallet.