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A freight broker arranges transportation between shippers and carriers without operating trucks directly. United States Pallets supplies new, recycled, custom, and ISPM-15 heat-treated pallets to commercial buyers in all 50 states, with a 50-pallet minimum order and a written quote target of under 2 business hours.
Get a Price →A freight broker arranges transportation between shippers and carriers without operating trucks directly.
Freight brokers match shippers with motor carriers using load boards, carrier networks and digital platforms. They do not haul the freight themselves; a carrier moves it under the arrangement the broker sets up. In the US a property broker needs broker operating authority from the Federal Motor Carrier Safety Administration and must keep a surety bond or trust fund on file. Brokers earn the difference between what the shipper pays and what the carrier receives. TIA represents many US brokers.
A carrier owns or leases trucks and moves the freight. A broker arranges the move but does not haul it. A 3PL may offer brokerage alongside warehousing or managed transportation, so the same company can act as a broker on one load and in another role on the next. The bill of lading and rate confirmation show which carrier actually hauled the load, which matters if freight is lost or damaged.
A broker quotes the shipper a rate, then finds a carrier willing to haul the load for less. The quote depends on lane, equipment, timing, market capacity and special needs such as liftgates or appointments. Spot quotes can change quickly, while contract rates are fixed for a period. Ask for an all-in rate that lists fuel and expected accessorial charges, so quotes from different brokers can be compared fairly.
Usually the carrier is the party responsible for loss or damage in transit, under the bill of lading and applicable law. A broker's liability depends on its contract with you and on how it acted, for example whether it was careless in choosing the carrier. Some brokers carry contingent cargo insurance. Read the broker agreement, know which carrier hauled the load, and file claims promptly with photos and delivery receipts.
Brokers help when you ship irregularly, need capacity on short notice, or move freight on lanes your regular carriers do not serve. They also save time for shippers without a transportation team. Companies with steady, high volume lanes sometimes contract directly with carriers instead. Many shippers use both: direct carriers for core lanes, and brokers for overflow, spot loads and less common equipment such as flatbeds.